Privacy Policy
How we collect, use, and protect your personal information
Last updated: March 2023
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, contact us, or subscribe to our newsletter. This may include:
- Name, email address, and phone number
- Shipping and billing addresses
- Payment information
- Order history and preferences
- Communication records
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and updates
- Improve our services
- Send marketing communications (with your consent)
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To trusted third-party service providers who assist us in operating our business
- To comply with legal requirements
- To protect our rights and safety
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Secure data transmission
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent at any time
6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: contact@alburaqcargo.com
Address: Al Salam Tower, 10th Floor Office R10, Abu Dhabi